Refund Policy

This Policy is Effective for all services purchased from September 2014 and beyond.
It’s important to us that you are completely satisfied with your services. This page summarizes all current refund policies in effect.

Nutrition Counseling Services

The majority of the work that is done for clients in nutrition counseling is before each session.  Pre-work may be started up to 2 weeks prior to the session.  B.Komplete requires 10 business days’ notice for a cancellation of a session for a full refund.  If a session is cancelled in under 10 business days’ notice you will not be refunded for your payment.  Refunds will not be given for sessions that have already been provided.  If you would like to reschedule a session, your payment will be fully transferred for the rescheduled session. 

Corporate Consulting Services

B.Komplete guarantee’s to conduct high quality work and help to drive results.  Consulting services that have been provided will not be refunded.  If you would like to cancel the package that you have purchased, you must provide 30 business days’ notice.  B.Komplete will stop consulting at this point, and you will be refunded for the remaining services within your package.  

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